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SA EMPLOYEES GIVE THEIR BOSSES A PASSING GRADE BUT EXPRESS THE NEED FOR GREATER INVOLVEMENT TO ACHIEVE FUTURE SUCCESS
(25 Nov 2011) – South Africa’s employers have received a mixed report card, with slightly less than half of all survey respondents of the Kelly Global Workforce Index™ saying that their bosses have done a good job in preparing them for future success.
The Kelly Global Workforce Index™ is a survey from global workforce solutions leader Kelly Services® and contains the views of approximately 97 000 people in 30 countries, including the opinions of more than
1 000 South Africans thanks to the collaboration of JSE-listed employment services provider Kelly Group. The two companies signed a global partnering agreement in June last year.
Asked to rate their bosses, South Africa’s employees have delivered a passing grade for their overall performance, with a score of 6.8 out of 10.
49 percent of respondents say that their bosses have done a good job in preparing them for future success. A total of 35 percent say they have not been well-prepared, and 16 percent are uncertain.
Around two-thirds of all those surveyed would be willing to recommend their current employer to a friend or acquaintance due to a good work environment.
“Employees’ views of an organisation carry a lot of weight and send a clear signal about how people are managed and the best places to work. They have a significant impact on the ability of a business to attract and retain talent,” said Tracey Czakan, Kelly Group sales and marketing director.
Results of the survey in South Africa show:
- Both Gen Y (aged 18-29) and Gen X (aged 30-47) agree that Gen X make the best leaders, but Baby Boomers (aged 48-65) believe that their own generation are the superior business managers.
- The most important quality in a good boss is leadership style, nominated by 39 percent, ahead of communication style (23 percent), and vision and clear direction (19 percent).
- More than half of respondents (52 percent) describe their organisation’s leadership culture as either “empowering” or “inclusive”. A total of 30 percent describe it as “authoritative” or “oppressive”.
- Slightly less than half (49 percent) say that their efforts at work are recognised and rewarded.
- Among those respondents who say they feel rewarded and recognised for their work, more than half (59 percent) say this takes the form of being “noticed by management”, while 28 percent receive bonuses or incentives, and 11 percent are acknowledged through formal employee recognition programmes.
“Employers are under intense scrutiny from a range of stakeholders, and employees are increasingly making judgements about their organisation’s effectiveness, and how they rate as desirable places to work,” said Czakan.
Background information:
About the Kelly Global Workforce Index™
The Kelly Global Workforce Index is an annual survey revealing opinions about work and the workplace from a generational viewpoint. Approximately 97,000 people from the Americas, APAC and EMEA responded to the 2011 survey with results published on a quarterly basis. Analysis of the 2011 data was conducted by Echo Research. Kelly Services was the recipient of a MarCom Platinum Award in 2010 and a Gold Award in 2009 for the Kelly Global Workforce Index in the Research/Study category.
About the Kelly Group
Kelly Group Limited, which is listed on the Johannesburg Securities Exchange in the Support Services – Business Training and Employment Agencies sector, is the parent company of a group of businesses engaged in the provision of comprehensive employment services, skills development and outsourced solutions. In June 2010, the Kelly Group signed a global partnering agreement with Kelly Services, Inc, in terms of which both companies will make their services available to clients outside the other’s traditional geographic footprint and will collaborate together on certain global projects.
Visit www.kellygroup.co.za.
About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 530,000 employees annually. Revenue in 2010 was
$5 billion. Visit www.kellyservices.com and connect with us on Facebook, LinkedIn, & Twitter.
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| Kelly Global Workforce Index |
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The Kelly Global Workforce Index is an annual survey revealing opinions about work and the workplace from a generational viewpoint.
Approximately 97,000 people from the Americas, APAC and EMEA responded to the 2011 survey with results published on a quarterly basis. Kelly Services was the recipient of a MarCom Platinum Award in 2010 and a Gold Award in 2009 for the Kelly Global Workforce Index in the Research/Study category. |
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